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[[Sdcc_users-l] ] BNLBox Outage

From: SDCC Announcements <announce AT rcf.rhic.bnl.gov>
To: rcfstaff AT bnl.gov, sdcc_users-l AT lists.bnl.gov
Subject: [[Sdcc_users-l] ] BNLBox Outage
Date: Mon, 3 Mar 2025 22:23:48 -0500

Summary:
BNLBox is down due to a hardware failure on the backend storage.

Effective Time(s):
3/3/2025 9:25 pm - 3/4/2025 5:00 pm

Group Responsible:
IT Services

Affected Area(s):
BNLBox

Expected User Impact:
Service unavailable

Maintenance Type:
Unplanned/Outage

Description:
Failure of a RAID controller on the Lustre storage server that holds the
BNLBox data directory caused the service to become unavailable at about
9:25pm. The server will remain down overnight pending a response from Dell
support. Data on the client side will remain unaffected, but any changes
will not be synced to the storage service until it recovers. We will send
out an update once the service is back in production.

SDCC Announcements page:
https://www.sdcc.bnl.gov/news-events/sdcc-announcements
Downloadable calendar invite of this event (.ics format):
https://www.sdcc.bnl.gov/announcements/make_ics.php?evt=1741058628

This item has been posted to RCF/USAtlas Staff, SDCC Users

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[[Sdcc_users-l] ] BNLBox Outage, SDCC Announcements, 03/03/2025