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  • From: Shih-Chieh Hsu <schsu AT uw.edu>
  • To: David Champion <dgc AT uchicago.edu>, Rob Gardner <rwg AT hep.uchicago.edu>
  • Cc: atlas-connect-l AT lists.bnl.gov, meehan AT uchicago.edu
  • Subject: Re: [Atlas-connect-l] faxbox access is very slow
  • Date: Thu, 04 Dec 2014 14:01:43 -0800

Dear David and Rob,

Thanks for looking into this.

However, the following commands still take more than one minute without response.
>ls /faxbox/user/schsu/dataset
>localSetupDQ2Client

Shih-Chieh

On 12/04/2014 11:51 AM, David Champion wrote:
Hi Shih-Chieh -

We had to restart some servers, but ATLAS Connect and /faxbox are back
in working order. Thanks for your mail.


* On 04 Dec 2014, Rob Gardner wrote:
Hello Shih-Chieh,

Thanks for the email, we’ll look into it. You can also send email to
support AT connect.usatlas.org <mailto:support AT connect.usatlas.org>.

Rob

On Dec 4, 2014, at 12:29 PM, Shih-Chieh Hsu <schsu AT uw.edu> wrote:

Dear everyone,

I connect to login.usatlas.org and try to get some dataset to
/faxbox/user/schsu/.
However, the operation speed is extremely slow.
I need to wait for 1mins to get a response from "ls" or even "mkdir".

Is there a known issue to the faxbox recently?

Are there admin email I should use to report this issue?

Thanks,

Shih-Chieh

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