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  • From: Torre Wenaus <wenaus AT gmail.com>
  • To: Brett Viren <bv AT bnl.gov>
  • Cc: phys-npps-mgmt-l AT lists.bnl.gov
  • Subject: Re: [Phys-npps-mgmt-l] CERN IT losing its way (again)
  • Date: Tue, 23 May 2023 10:13:32 -0700

Thanks Brett for circulating.

I’m an optimist, will assume it’s a late April fools joke.

I like the approach you expressed in another thread; if it’s a Team meeting, I won’t be joining.

  Torre

On May 23, 2023 at 12:59:45 PM, Brett Viren via Phys-npps-mgmt-l <phys-npps-mgmt-l AT lists.bnl.gov> wrote:
You have probably heard of this already.  It came to me through a DUNE
computing mailing list.

-Brett.

   From: Antoni Marcinek <antoni.marcinek AT gmail.com>
   Subject: discussion of CERN idea to replace Zoom by Microsoft Teams
   Date: May 22, 2023 at 7:50:21 AM PDT
   To: "na61-all (NA61 collaboration)" <na61-all AT cern.ch>
  
   Dear All,
  
   CERN IT is considering a change in services that are used for
   communication: transition from Zoom to Microsoft Teams. There is also
   some discussion around Mattermost and CERNPhone, but I don't know CERN
   IT intentions there.
  
   I know that other experiments already expressed their unhappiness with
   the proposed change.
  
   We have 2 ways to give CERN IT our feedback:
   1) I should report as a representative of the Collaboration on what
   our needs and use cases are, the most important features of the
   existing services which are used by us, if some use cases are not
   covered by the existing services.
   2) In September CERN IT will organise a user satisfaction survey
   focusing at better understanding the users satisfaction regarding the
   existing IT services (Mattermost, Zoom, CERNPhone).
  
   There is a dedicated point on tomorrow's General Zoom agenda where I
   would like to gather some feedback from you.

   My personal attitude is that I don't know about Mattermost and
   CERNPhone, and I am very satisfied with Zoom, while I am unsatisfied
   with MS Teams.
  
   Zoom has clients for Windows, Linux, iOS (also others, but these 3 are
   used by me), performs very well with any number of participants,
   connections are stable (everybody hears/sees everybody else), allows
   for desktop/window sharing, drawing on this share to point specific
   things, provides chat, list of participants, allows for reactions,
   allows for fine control of participant permissions, allows for
   customisation of speaker/participants/share view.
  
   MS Teams doesn't have proper clients for all systems I work with. At
   the times I was forced to use it, the connections were not stable or
   the performance was poor (stutter).
  
   Please speak up tomorrow or respond to this e-mail if you have more to
   say to CERN IT than above or more importantly if you don't agree with
   something that I wrote. Maybe there is some important feature of Teams
   that I am not aware of?

   Best regards,
   Antoni
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--
-- Torre Wenaus, BNL NPPS Group, ATLAS Experiment
-- BNL 510A 1-222 | 631-681-7892



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