EIC/BNL Computing discussion

[Jerome LAURET <jlauret AT bnl.gov>]

        OK will submit on your behalf.

On 2020-06-05 07:42, Padolski, Siarhei via Eic-bnl-comp-l wrote:
> Thanks a lot Jerome for the very prompt actions and providing an alternative 
> support channel.
> I've sent email to the specified address (RT-RACF AT bnl.gov) however my support 
> request was rejected, I received the message with the following
>
> "New RACF RT email ticket rejected - No Queue Specified [Access to the OSG 
> submission node]."
>
> Should I specify some special meta information in the subject to get this 
> email delivered?
> Many thanks.
>
> With best regards,
> Sergey
>
>
>
> On 6/5/20, 6:01 AM, "Eic-bnl-comp-l on behalf of Jerome LAURET via Eic-bnl-comp-l" 
> <eic-bnl-comp-l-bounces AT lists.bnl.gov on behalf of eic-bnl-comp-l AT lists.bnl.gov> wrote:
>
>
>         And I confirm the below [also experienced that] :-(
>         The staff responsible was informed [Eric took care of it].
>         Thanks for reporting this.
>
>      On 2020-06-04 18:03, Padolski, Siarhei via Eic-bnl-comp-l wrote:
>      > An attempt to reset password herehttps://www.racf.bnl.gov/mail_password   leads 
> to a page with message "We’re sorry, but there seems to be an error…", so 
> recover does not work.
>
>      --
>                    ,,,,,
>                   ( o o )
>                --m---U---m--
>                    Jerome
>                 <he-him-his>
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--
             ,,,,,
            ( o o )
         --m---U---m--
             Jerome
          <he-him-his>